HGST (now part of Western Digital) built some of the most reliable enterprise and desktop drives around — but head and motor failures still happen. We recover HGST Ultrastar and Deskstar drives in our cleanroom.
We email a prepaid label — inbound shipping on us.
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We recover
Certified engineers work your HGST device in our ISO cleanroom.
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Pay on success
Charged only when your data is back.
HGST recovery — common questions
How much does HGST data recovery cost?+
One flat $1,200 for the HGST devices we handle — quoted before you ship, with no per-gigabyte fees and no diagnostic charge. You pay $0 if we can't recover your data.
Can you recover an encrypted or password-protected HGST drive?+
Often yes, but you'll need the password or encryption key. Many HGST drives use hardware encryption, so a physical recovery only yields readable data when the correct credentials are supplied — have them ready.
My HGST drive isn't recognized — is the data still there?+
Usually. A drive that isn't detected most often has a controller, firmware, or mechanical fault while the data itself sits intact. Stop using it, don't reformat, and let our cleanroom recover it.
Do I have to visit a location?+
No. We're a mail-in service: confirm online, we email a free prepaid label, you ship your HGST device, and we return it with your recovered data. You only pay on success.